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XYMON-MAILACK(8) System Manager's Manual XYMON-MAILACK(8) NAME xymon-mailack - permit acknowledging alerts via e-mail SYNOPSIS xymon-mailack --env=FILENAME [--debug] DESCRIPTION xymon-mailack normally runs as an input mail-filter for the xymon user, e.g. by being called from the xymon users' procmailrc(5) file. xy- mon-mailack recognizes e-mails that are replies to xymond_alert(8) mail alerts, and converts the reply mail into an acknowledge message that is sent to the Xymon system. This permits an administrator to acknowledge an alert via e-mail. ADDING INFORMATION TO THE REPLY MAIL By default, an acknowledgment is valid for 1 hour. If you know in ad- vance that solving the problem is going to take longer, you can change this by adding delay=DURATION to the subject of your mail reply or on a line in the reply message. Duration is in minutes, unless you add a trailing 'h' (for 'hours'), 'd' (for 'days') or 'w' (for 'weeks'). You can also include a message that will show up on the status-page to- gether with the acknowledgment, e.g. to provide an explanation for the issue or some other information to the users. You can either put it at the end of the subject line as msg=Some random text, or you can just enter it in the e-mail as the first non-blank line of text in the mail (a "delay=N" line is ignored when looking for the message text). USE WITH PROCMAIL To setup xymon-mailack, create a .procmailrc file in the xymon-users home-directory with the following contents: DEFAULT=$HOME/Mailbox LOGFILE=$HOME/procmail.log :0 | $HOME/server/bin/xymon-mailack --env=$HOME/server/etc/xymonserver.cfg USE WITH QMAIL If you are using Qmail to deliver mail locally, you can run xy- mon-mailack directly from a .qmail file. Setup the xymon-users .qmail file like this: | $HOME/server/bin/xymon-mailack --env=$HOME/server/etc/xymonserver.cfg OPTIONS --env=FILENAME Load environment from FILENAME, usually xymonserver.cfg. --debug Don't send a message to xymond, but dump the message to stdout. SEE ALSO xymond_alert(8), xymond(8), xymon(7) Xymon Version 4.3.30: 4 Sep 2019 XYMON-MAILACK(8)
NAME | SYNOPSIS | DESCRIPTION | ADDING INFORMATION TO THE REPLY MAIL | USE WITH PROCMAIL | USE WITH QMAIL | OPTIONS | SEE ALSO
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